Agentic Commerce & AI Payments | Worldline, ING & Mastercard
This demo video showcases a pioneering collaboration between Worldline, ING, and Mastercard, illustrating one of the first live agentic commerce payment journeys executed on a production-ready European infrastructure.
The objective was to explain a new purchasing experience where an AI-powered shopping assistant can help consumers search, select, and purchase products on their behalf, while maintaining full transparency, security, and user control throughout the transaction process.
Through the example of a customer looking for anniversary concert tickets, the video demonstrates how an AI agent can identify suitable options based on predefined criteria such as budget, location, and dates. Once a selection is made, the consumer remains at the center of the process, explicitly approving the purchase before a secure payment is authorized through established banking authentication mechanisms.
From a motion design perspective, the challenge was to simplify a highly innovative and technical subject involving agentic AI, payment orchestration, tokenization, authentication, acquiring, issuing, and banking infrastructure. The visual storytelling was designed to clearly explain each step of the customer journey while highlighting the trust, security, and interoperability required for this new generation of digital commerce.
Combining UI animation, motion graphics, visual storytelling, and fintech communication, the video translates a complex payment ecosystem into an accessible user experience. It demonstrates how AI agents, financial institutions, payment processors, and merchants can work together to create seamless and secure purchasing journeys while preserving consumer control.
This project illustrates how motion design can help communicate emerging technologies, transforming abstract concepts such as agentic payments and AI-driven commerce into clear and engaging narratives for both industry professionals and broader audiences.
Role: Motion Designer & Art Director
Keywords: motion design, fintech video, agentic commerce, AI commerce, AI shopping assistant, payment innovation, payment technology, fintech communication, explainer video, UI animation, payment processing, digital payments, Mastercard, ING, Worldline, agentic payments, financial technology, digital commerce, payment orchestration, banking technology, AI-powered payments, tokenization, 3D Secure authentication, B2B technology video, payment ecosystem, innovation video production.
